Context
Independently evaluated Microsoft's Seeing AI iOS application from an accessibility and human-centred design perspective.
Evaluation areas
- Accessibility
- Perceptibility
- Operability
- Simplicity
- Forgiveness
- Affordance
- Consistency
- Visibility of system status
- Error prevention
- Help and documentation
- Nielsen heuristics
Strengths identified
- Simple interface
- High contrast
- Multimodal feedback — audio, text and vibration
- Clear accessibility focus
Recommendations
- Larger interaction targets — increase size and spacing for some controls
- Consistent auditory feedback — spoken confirmation of user selections and system states
- Spoken help — spoken assistance in addition to text-only help
Validation thinking
- Original vs modified design
- Error rates
- Task completion
- Navigation
- User feedback
- Quantitative and qualitative methods
Research ethics
- Informed consent
- Anonymity
- Secure handling of study data
- Right to withdraw
Images
Product screenshots: Microsoft Seeing AI — used as part of an academic heuristic evaluation. Seeing AI is a Microsoft product and was not designed by me.
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