S:t Eriks Eye Center of Excellence

The job to be done

Surgeons, nurses and theatre staff needed one interface to control the room and follow procedures, instead of scattered subsystems and handovers between teams. The work began with discovery with the customer inside an actual operating theatre, observing the real workflow before anything was designed.

Discovery & iterative UX

Functionality and UX were adapted step by step based on customer need. The interface and the complex integration behind it were tailored around the real workflow — not the other way around — so the solution fit how the team actually worked during surgery.

What was integrated

Architecture

An edge server consolidated all technical subsystems into a single platform. The design was proven in one operating theatre — including door-lock interlocks — before being rolled out to the remaining theatres.

The interface

Outside the theatre, a wall-mounted touch panel let staff control cameras inside and outside, gave visitors outside a live view of the procedure from the microscope camera, and let everyone follow what was happening from the corridor.

Inside the theatre, the full UX was visualised on a 42-inch TV screen and driven from a 24-inch panel PC, giving the surgical team one place to see and control the whole room.

Outcome

Phased rollout from the pilot theatre to the remaining theatres, leaving the clinical team with a single operational interface they could trust in a mission-critical environment.

Product relevance

This was not only a technical integration problem. It required understanding how different users worked, reconciling operational and technical constraints, creating confidence in a shared direction and proving the solution before broader rollout.

Images